OUR PRIVACY POLICY

This policy was last updated June 30, 2020.

This Privacy Policy (“Privacy Policy”) applies to information Draeger’s Markets, Inc., located at 291 Utah Avenue, South San Francisco, California 94080 (“Draeger’s,” “Company,” “we,” or “us“) collect, use, and share Personal Information and Anonymous Information (each defined below) regarding your use of the Websites and the Services available thereon (each as defined in the Terms of Use located at [https://foodstorm.com/privacy-policy], incorporated herein).

  1. Your ConsentBy using our Website, you consent to the collection and use of information by us as set forth in this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you will always be aware of what information we collect, how we use it, and under what limited circumstances we disclose it. Continued access or use of the Website and Services shall constitute your express acceptance of any modifications to this privacy statement.
  2. Collection of InformationWe collect information you provide directly to us. For example, we collect information when you use our Website, register for our cooking classes, subscribe to our e-newsletter, purchase gift cards or gift baskets, make a reservation at our restaurant, participate in a sweepstakes, contest, promotion, survey, or poll, or otherwise communicate with us through the Website. The types of information we may collect include Personal Information and Anonymous Information. “Personal Information” is information that can be used to identify you (whether alone or in combination), such as your first and last name, email address, zip code/post code, billing address, shipping address, phone number, payment card information, age, and any other information you choose to provide. It also may include sensitive information, such as health and dietary information. “Anonymous Information” is aggregated information (information about Company’s users that it renders in such a way that it no longer identifies or references an individual user) and other pseudonimized information which cannot be used to identify you.Purchases of products or services made using the Services (for example, gift cards or deli or bakery orders) must be made by credit or debit card. All credit and debit card information is provided directly to our third-party payment processor. Company does not directly access, handle, or store your credit or debit card information, but may store the first 2 digits and last 4 digits of the credit card used to verify your order upon pick-up and otherwise trace the order in accordance with this Privacy Policy. To make a purchase via the Services, you will need to submit your name and your credit or debit card type, number, expiration date, security code, and billing address. Payment by credit or debit card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. We will maintain a record of the purchases that you make via the Services.If you submit a job application through the Website, we will collect your resume and all other materials and information that you provide in the course of submitting that application. That information will be submitted to the provider of our online employee portal, Ceridian Dayforce, for evaluation purposes. We encourage you to review Ceridian Dayforce’s Privacy Policy here. We may use your job application to evaluate your qualifications and to otherwise consider or respond to your application for employment. Your submission of a job application does not in any way require Company to review that application or consider you for employment.

    If you enroll in the Loyalty Program, you may be asked to provide certain Personal Information in order to sign up, including, without limitation, your full name, address, e-mail address, credit card information, and school or non-profit selection. The Loyalty Program is administered through Escrip and is subject to Escrip’s Terms of Use and Privacy Policy available here and here, respectively. We encourage you to review each policy carefully before signing up for the Loyalty Program.

    Occasionally our manufacturers or we may deliver and administer coupons to you by and through our coupon delivery Service Provider (as defined below), and may collect certain Personal Information and Anonymous Information from you when you redeem the coupons, such as the credit card used with the coupon, transaction amount, purchase data, and store location redeemed. Such Service Providers may need such information in order to perform the services.

    If you agree via the Services or otherwise sign up to receive communications or promotions from us, you will need to submit your full name, address, and/or email address. We will use this information to send you marketing messages and other Company promotional materials. If you do not wish to receive such messages and materials, you may notify Company of your preference by following the instructions included in each communication (e.g., the unsubscribe instructions contained in the applicable email).

    Cookie Policy, Tracking, and Interest-Based Advertising
    The Services and Website may automatically collect data pertaining to you and the equipment, software, and communication methods you use to access the Internet and the Services. This information includes Internet protocol (“IP”) addresses assigned to the computer from where you access the Internet, your approximate geographic location, your mobile device ID numbers and identifiers, pages visited on the Website, website pages visited before and after visiting our Website, type of web browser used, type of operating system, the domain name of your Internet service provider (ISP), the length of time you spend on the Services, date and time stamps, and clickstream data. Company may use this information to administer the Services, to generate statistical information, to monitor and analyze Service traffic and usage patterns, to monitor and prevent fraud, to investigate complaints and violations of our policies, and to improve Website and Services content and the products, services, materials, and other content that we describe or make available through the Website or the Services. This may include Personal Information, and we may combine this information with Personal Information, Anonymous Information, and information obtained from third parties for security reasons. The suppliers that we use to provide the Services may collect information about your use of the Services and your visits to the Website and other websites.

    The Website automatically uses cookies to track website use and to facilitate and enhance the user experience on the Website. Cookies are small pieces of data that are stored by a user’s web browser on the hard drive of a user’s computer. Cookies can “remember” what information a user accesses on a website to simplify subsequent interactions with that website by the same user, or can use that information to streamline the user’s transactions on related websites. The cookies that Company uses on the Website may be “session” Cookies that are erased when you leave the Website or may be “persistent” Cookies that remain on your computer’s hard drive after you leave the Website. Our Website may use both cookies that we implement and cookies implemented by our suppliers and other third parties. We use cookies to track how you access and use the Website, to learn when and how users visit the Website, to learn how popular Website pages are and aren’t, to learn which search terms are used to find the Website, and to learn which websites direct you to our Website. We also use cookies to help display certain information on our Website and to improve your enjoyment of our Website, for example, by remembering your contact and other information when you access or use our Website. Most browsers automatically accept cookies. You can disable this function, but disabling cookies may impact your use and enjoyment of our Website. Our suppliers may use cookies and other tracking technologies to track website visitors across the Internet to understand how you get to our Website. Due to this automatic collection of data using cookies, we do not honor “do not track” requests.

    In addition to the approximate geographic location information collected as discussed above, we may, with your consent, access more specific location information to enhance the user experience and increase the usefulness of the Services. This includes both geographic location information that you input using the Services (e.g., when you enter your zip code or physical address) and geographical location information collected by device-based location services (including GPS data). You may choose to allow us to access your location by granting the Services access to your location when prompted or through your device’s location services settings.

    The Services may allow you to connect and share information with various social media platforms, for example, Facebook, Instagram, Twitter, Pinterest, and YouTube. These features may require us to implement cookies, plug-ins, and application protocol interfaces (APIs) provided by those social media platforms to facilitate those communications and features. We may share information that you provide us or that we may collect about your use of the Services with those platforms and that information will be subject to their privacy policies. We encourage you to review those platforms’ privacy policies: Facebook’s Data Policy; Twitter’s Privacy Policy; Pinterest’s Privacy Policy; and YouTube and Google’s Privacy Policy. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third-party platform. As a result, we cannot be responsible for any use of your information or content by a third-party platform, which you use at your own risk. The Services may also use the advertising services and networks offered by those social media platforms to deliver advertising content. Use of these services requires social media platforms to implement cookies or pixel tags to deliver ads to you while you are logged into the platform. Company is active on social media, including Facebook, Instagram, and YouTube. You have the opportunity to comment on those social media platforms regarding Company and the products and services we offer. Company reserves the rights to post on its websites and social media pages any comments or content that you post on our social media pages.

    We engage third parties, such as Google’s DoubleClick, Facebook Pixel, and others, to serve advertisements, retarget advertisements, prepare or participate in interest-based advertising, and build lookalike audiences on our behalf across the Internet, and to provide analytics about the use of our Website. In addition, we may participate in online advertising networks and exchanges that display relevant advertisements to our Website visitors based on their interests as reflected in their browsing of the Website and certain third party sites participating in the same networks and exchanges. These entities may use cookies, web beacons, pixels, embedded scripts, and other technologies to automatically collect information about your use of the Website, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Website and other websites and better understand your online activity. This means that some information about your browsing of the Website and certain third party sites may be shared with these companies for the purpose of delivering ads to you on the Website and certain third party sites, and we may receive from some of these companies’ information about third party sites that you have visited. This information is used for marketing purposes and the practice is sometimes termed “retargeting” to indicate that information from one retailer is used to suggest to you relevant products offered by another retailer. These and other third parties may also collect Personal Information about your online activities over time and across different websites when you use our Website.

    We and our Service Providers may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

    This Privacy Policy does not cover any use of information that such third parties themselves may have collected from you (e.g., type of browser, operating system, domain name, day and time of visit, page(s) visited) or the methods used by the third-parties to collect that information (e.g., cookies, web beacons and clear gifs).

  3. Use of Information
    We may use information about you for various purposes, including to:

    • Facilitate and improve your online experience;
    • Process your registration with our Website, including verifying that your email address(es) are active and valid;
    • Review and assess your job applications;
    • Manage your online purchases, orders, and payments;
    • Respond to your comments, questions and requests and provide customer service;
    • Send you technical notices, updates, security alerts and support and administrative messages;
    • Communicate with you about products, services, offers, promotions, coupons, newsletters, rewards and events and provide news and information we think will be of interest to you;
    • Improve our Website, marketing efforts, products and services;
    • Personalize your online experience and provide advertisements, content or features that match your profile and interests;
    • Monitor and analyze trends, usage and activities;
    • Process and track your redemption of digital coupons/gift cards and associate those redemptions with your account;
    • Link or combine with information we get from others to help understand your needs and provide you with better service;
    • Contact you regarding your use of our Website and, in our discretion, changes to our policies;
    • Provide you with notices related to our Website, products and services;
    • Prevent fraudulent transactions and monitor against threats;
    • Aggregate Personal Information to create anonymous aggregate data on Service users, which describes users as a group but does not reveal the identity of individual users, and use such Anonymous Information to understand users’ needs, to determine user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and services; and
    • Carry out any other purpose disclosed elsewhere in this Privacy Policy, at the time you provide your Personal Information, or for which the information was collected.
  4. Sharing of InformationOur agents, vendors, consultants and other service providers (each, a “Service Provider”) have access to Personal Information to carry out work on our behalf. These third party Service Providers and agents are prohibited from using your Personal Information for any purpose other than to provide their services, and we limit the Personal Information shared with such Service Provider to that which is necessary to fulfill the applicable Service Provider’s services.In addition, we may share information about you as follows:
    • To the maximum extent permitted by applicable law, in response to i) subpoenas or other legal process or if in our good faith opinion such disclosure is required or permitted by law; (ii) at the request of governmental authorities conducting an investigation;
    • To defend other policies applicable to our Website;
    • To protect the rights, property, life, health, security and safety of us or any third party;
    • To the maximum extent permitted by applicable law, we may also use and share Anonymous Information. Such disclosures may be carried out without notice to you;
    • With our affiliates for internal business purposes;
    • Your redemption of digital coupons with our suppliers;
    • In connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, amalgamation or any other type of acquisition of all or any portion of Draeger’s assets, financing, disposal, conveyance or transfer of all or a portion of our business to another company;
    • For a purpose disclosed elsewhere in this Privacy Policy, or at the time you provide your Personal Information; and
    • With your consent or at your direction.

    In our sole discretion, we may also share aggregated or de-identified information that cannot reasonably be used to identify you with third parties or affiliates.

  5. Online CateringWe partner with a third-party software provider, CaterXpress USA Inc. dba FoodStorm (“FoodStorm”), to facilitate customer catering orders. When you place an order on our Website, you will be taken to FoodStorm’s platform. FoodStorm will collect certain customer information and will process your online payments. FoodStorm shares limited information with Draeger’s so that we can fulfil your order. Please review FoodStorm’s Privacy Policy and Terms of Use.
  6. Third Party WebsitesWe make no representations and accept no responsibility or liability regarding the policies or business practices of Linked Websites and encourage you to familiarize yourself with their privacy policies before providing them with your Personal Information. Our Privacy Policy does not apply to these Linked Websites. You should read the privacy policy of each Linked Website as these Linked Websites may use their own cookies, web beacons and other technology to independently collect information about you. In addition, these Linked Websites may solicit Personal Information from you.
  7. Analytics, Advertising, Online Tracking and Your ChoicesSubject to the terms herein, you may review and edit certain Personal Information Company collects about you at any time by contacting Company at the addresses below. If your information has been shared with a third party, as described elsewhere in this Privacy Policy, then that third party has received its own copy of your data. If you have been contacted by one of these third parties and wish to correct or delete your information, please contact them directly.You may opt out of certain collection practices, including, without limitation, in accordance with the following:
    • To opt out of notifications on the Websites, newsletters, and other products or Services, please follow the directions included on the relevant page. For example, to opt out of Company’s newsletter, please indicate your notifications preferences at the bottom of the relevant email.
    • To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser found at https://tools.google.com/dlpage/gaoptout. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page found at https://adssettings.google.com/authenticated;
    • To opt out of or adjust Facebook’s ad targeting practices, you may adjust your preferences by visiting https://www.facebook.com/help/568137493302217 and following the directions available thereon.
    • To opt out of Microsoft Advertising’s behavioral advertising practices, you may adjust your preferences at https://account.microsoft.com/privacy/ad-settings/signedout?ru=https:%2F%2Faccount.microsoft.com%2Fprivacy%2Fad-settings;
    • Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to sites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, Company currently does not alter its practices when Company receives a “Do Not Track” signal from a visitor’s browser. To learn more about cookies and any “Do Not Track” features, please visit http://www.allaboutcookies.org/ and http://www.allaboutdnt.com. If you choose to decline cookies, then some or all of the features, functionality and promotions available through the Site that may not be available to you. If you do not want information collected through the use of cookies, there is a procedure on most devices through which the Site is accessed that allows you to decline the use of cookies;
    • If your device stores Flash LSOs, and if you do not want Flash LSOs stored on your device through which you access the Site, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Site. Company expects Service Providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but cannot guarantee that they will do so.
    • On your mobile device, enable the “Limit Ad Tracking” setting in your iOS phone’s settings, or the setting to “Opt out of Ads Personalization” in your Android phone’s settings. To opt-out of location tracking when using the Site, you can use the settings of your device. You can disable mobile analytics and bug reporting through these same settings as well. For more information about analytics and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page found at http://optout.networkadvertising.org/?c=1, the Digital Advertising Alliance’s opt-out page found at http://optout.aboutads.info/?c=2&lang=EN, or EDAA’s Your Online Choices page found at http://www.youronlinechoices.com/.

    Please be aware that, even if you are able to opt out of certain kinds of targeted advertising, you will continue to receive generic ads. We are not responsible for effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

    If you do not wish a social media platform to collect information relating to you via the Website, we suggest that you: (a) hide social media platform plug-ins using an ad blocker; (b) always log off completely from the social media platform before visiting other websites and delete all related cookies; and (c) where the option made available by the social media platform, disable the advertising services and networks operated by that platform.

  8. Users Outside the United StatesWe are based in the United States and the information we collect is governed by U.S. law. If you are accessing the Website from outside of the United States, please be aware that information collected through the Website will be transferred to, and processed, and used in the United States. The data protection laws in the United States may be different from those of the country in which you are located. Your use of the Website or providing us with any information therefore constitutes your consent to the transfer to, and processing, usage, sharing and storage of your information, including Personal Information, in the United States as set forth in this Privacy Policy. We will take reasonable care to ensure that your data is treated fairly and lawfully.
  9. ChildrenOur Website is intended for a general audience and not directed to children under 13 years of age. We do not intend to collect personal information as defined by the U.S. Children’s Privacy Protection Act (“COPPA“) (“Children’s Personal Informationb>”) in a manner that is not permitted by COPPA, and for any children’s or mixed-use portions of our Website (if any) we will comply with COPPA. If you are a parent or guardian and believe we have collected Children’s Personal Information in a manner not permitted by COPPA, please contact us at by sending a letter to Draeger’s Markets, Inc., 291 Utah Avenue, South San Francisco, CA 94080 (Attention: Legal Counsel) and we will remove such data to the extent required by COPPA.Parents may want to consider commercially available parental control protections to limit what minors can access online and/or monitor their minor children’s online activities. Examples include: www.netnanny.com; www.webwatcher.com and www.sentrypc.com. We do not endorse these or other services and are not responsible for them.
  10. Your California Privacy RightsCalifornia law permits customers in California to request certain details about how their information is shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business must either provide this information or permit California customers to opt in to, or opt out of, this type of sharing.We may from time to time elect to share certain information about you collected by us on the Website with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. If you are a California resident, you may opt out of such future sharing and/or request information about our compliance with this law by sending a letter to Draeger’s Markets, Inc., 291 Utah Avenue, South San Francisco, CA 94080 (Attention: Legal Counsel). Any such request must include “California Privacy Rights Request1 in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address or mail address.
  11. Data SecurityWe take reasonable steps to have physical, electronic and procedural safeguards in place to help protect your Personal Information. This may include, in appropriate circumstances, use of Secure Socket Layer (SSL) encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information collected through our Website.
  12. Contact UsWe are always interested in what our customers have to say. If you have any questions or concerns about this Privacy Policy, please feel free to contact us at:Draeger’s Markets, Inc.
    291 Utah Avenue
    South San Francisco, CA 94080
    Attention: Legal Counsel

To request a copy of all of your data: